Shipping Policy

Shipping Policy – Duwenauu™ 🧵🚚

At Duwenauu™, we want shipping for our fabric goods to be clear, dependable, and simple to follow. This page explains the main steps after checkout, including how orders are prepared, when they are shipped, how delivery timing works, and how tracking information is shared.

Order Processing Time

After payment has been confirmed, most orders are prepared for shipment within 1 to 3 working days. Processing may take longer during holidays, promotional periods, seasonal rushes, or other busy times when order volume is higher than usual.

Estimated Delivery Time

Once your package has shipped, delivery usually takes 10 to 20 business days. Actual arrival times may vary because of your location, the shipping carrier, weather conditions, carrier delays, heavy parcel volume, or other unexpected circumstances.

Tracking Your Package

When your order is shipped, we will send a confirmation email that includes tracking details. You can use the tracking number in that message to follow your package while it is in transit.

Shipping Address Information

Please review your shipping address before placing your order and make sure all details are complete and accurate. Duwenauu™ is not responsible for delayed, lost, or undeliverable packages caused by incorrect or incomplete address information.

If you need to update your shipping address after submitting an order, contact our customer support team as soon as possible. We will try to help before the package ships, but address changes may no longer be available once order processing has started.

Contact Information 📬

Company Name: DENISES FABRIC GALLERY LLC
Business Address: 2480 East Bay Dr, Suite 6, Pinellas Park, FL 33782, USA
Email: service@duwenauu.com